Shipping & Returns

Shipping and Returns

Shipping within the UK

All UK orders will be delivered FREE of charge if the order is over £20.00. Your order will be dispatched within 2 working days, via Royal Mail standard service unless a different shipping option is selected, and will take 3-5 working days (Standard service) to arrive from the date of dispatch.

If you require a faster delivery service then please choose from Royal Mail 48 hour tracked service or Next Working Day option during checkout. This service will be charged at a flat rate of £3.99 for 48 & £6.50 for expedited shipping per order. You will receive a Tracking Number via email and you will need to sign for the parcel upon receipt. Please note that this is a next working day delivery service. If you place your order before 1pm, it will be dispatched the same day and will arrive at your address the following working day. Please note that if you live in the Highlands or Islands,and you choose DPD Next Working Day, your parcel will be sent via DPD but it won't be sent on a next working day delivery service. It will be sent on a 2 working day delivery service

International Shipping

International Postage will be calculated based on the weight of the parcel. When you go to checkout you will see the postage cost.

Delivery to Europe will take 7-14 days.

Delivery to Rest Of The World customers will take 7-21 days depending on location.

If you return an item using a prepaid method such as collection or prepaid label, and the reason for return is not a result of an manufacturing error, the cost of return shipping will be deducted from your refund unless your item qualifies for a free return. If you choose to ship the item on your own, you'll pay the carrier at the time you ship your return. If the return is the result of an manufacturing error, we'll refund return shipping costs up to a maximum amount. Return shipping fees will be communicated via our customer service reps, please contact returns@bigonfootballkits.com

Please note we are not accountable for delays which are caused by your countries customs which can delay parcels up to 30 days